Centre for African Family Studies

START Date: 21/11/2011

END Date: 25/11/2011

Introduction:
An organization’s knowledge is one of its most important assets. One of the biggest challenges within an organization is how to manage, document, use, and share the knowledge that employees have. Institutional knowledge is frequently used ineffectively, misplaced, or lost. As a result, organizations lose time and productivity, and use additional resources to retrieve, reuse, and regenerate knowledge and information. An effective Knowledge Management Strategy will enable an organization to generate, codify, store, use, reuse, share, and disseminate knowledge inside and outside of the organization This will lead to improved performance, time and resource management. Carrying out a knowledge management strategy will also enable staff to share best practices and lessons learned resulting in improved programs and services.

The purpose of this one-week course is to build the capacity of non-profit organizations in knowledge management by equipping participants with the knowledge, information, and skills to develop and carry out an effective knowledge management strategy.

Language: English

Focus:

• The Concept and Principles of Knowledge Management
• Conducting a Knowledge Audit
• Identifying Knowledge Gaps and Barriers
• Improving Research and Knowledge Generation
• Systems for Capturing Tacit Knowledge for Documentation
• Systems for Codifying, Storing, and Retrieving Knowledge
• Using Communities of Practice
• Documenting and Sharing Best Practices and Lessons Learned
• Information Dissemination in a Global Environment
• Defining KM Roles and Responsibilities
• Aligning Knowledge Management to a Strategic Plan
• Measuring the Impact of Knowledge Management Activities.

Benefits:

At the end of this course, participants will be able to:

• Discuss the organizational benefits of knowledge management;
• Carry out a knowledge audit
• Develop systems to share best-practices between staff
• Develop systems for codifying, storing, and sharing knowledge
• Design, develop, and implement a cost-effective knowledge management strategy;
• Measure a knowledge management strategy for impact.

Audience:This course is designed for senior personnel of non-profit organizations; including civil society organizations, donor agencies, foundations, state and federal ministries and international development agencies.

Tuition ($):1000